In this article you will learn about Freshdesk Placement Process and the test pattern of the company.

About the Company

Freshdesk is a cloud-based customer support platform that was founded in the early, months of 2010. The company aims at enabling organizations to provide a great customer service. Their ultimate goal is to make it easy for the brands to talk to their customers and the users to get in touch with businesses. In 2011, Freshdesk won the Microsoft BizSpark Startup Challenge. In six years, they have grown exponentially with more than 900 employees globally. Freshdesk helps more than 100,000 businesses and organizations around the world.

Freshdesk Online Test Pattern

 Time AllottedNo. of QuestionsTopics Covered
Programming3Basic programming concepts. C, C++, DBMS and Java.
Total60 Minutes3

Test Description

The recruitment process of Freshdesk has the following rounds:

  • 1st: online coding
  • 2nd: technical interview 1 (Face to Face)
  • 3rd: technical interview 2 (problem solving)
  • 4th: HR interview

The test paper of Freshdesk does not have any aptitude questions. The first round consists of two advanced programming questions. The test usually consists of three algorithm problems hosted on hackerrank, codechef etc. The test will consists of one easy, one medium and one difficult question. You can solve the problems in any language of your choice supported by hackerrank.

The written test is consequently followed by two technical interviews one of which is a face to face interview and the other being a problem solving one. The HR interviews are similar to the ones conducted for most companies. They just check if you are decent enough to work in their company.

They also ask you questions on sorting, data structures, design patterns etc. At times they discuss with you the problem approach and ask you to implement it.

Tips by Our Experts

We would recommend you to go through the previous year questions and the candidate experiences before you face the interview. This will give you some idea about the interviews and the expectations of the recruiters. Here are a few sample questions asked in the technical interviews of Freshdesk:

  • How to reverse a stack
  • How to implement an LRU cache
  • Find the three numbers in the array that produce the maximum product

They also ask you questions on sorting, data structures, design patterns etc. At times they discuss with you the problem approach and ask you to implement it. Other than these, they ask you questions related to the things that you have mentioned on your resume.

Get practiced and get placed in Fresh desk.

All the Best!


Freshdesk Test Packages

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